Learn how to design user-centric digital government systems
Our curriculum empowers civil servants to innovate by enabling them to design online systems that bring government services closer to citizens and businesses.
Prototype simple to complex systems in real time
During our system design workshops, we work together to create working prototypes that fastrack the implementation of interconnected digital government systems.
No programming skills required
Participants will use our no-code eRegistrations development platform to create their own single windows including forms, business rules, databases and APIs.
Mission Statement
To bridge the digital divide and foster a more efficient, responsive, transparent, and citizen-friendly government by providing comprehensive training that enables civil servants to build and manage digital service platforms using no-code development tools, while also supporting the implementation of digital government service projects across the world.

Our curriculum includes

As you proceed through, you will learn about

A course on Introduction to Digital Government.
Workshop focused on Designing Digital Services, where you'll prototype online services based on your country's laws and regulations.
Online support so you can train further officers within your government department.
Principles to simplify and digitalize procedures.
Designing a service online from scratch.
Creating forms, bots, databases and APIs.
Testing a service.
Transferring and implementing a digital government system.
Key principles of the DGA
User-Centric Approach We emphasize a user-centric design philosophy, ensuring that digital government systems prioritize the needs and experiences of citizens.
Through our training, civil servants learn to develop solutions that are intuitive, accessible, and responsive to the diverse requirements of the public.
Ease of Use The Digital Government Academy is committed to simplifying the complexities of digital governance. Our curriculum focuses on creating systems that are easy to use, minimizing the learning curve forc both administrators and end-users. We believe that technology should enhance efficiency, not create barriers.
Scalability Recognizing the dynamic nature of governance, our academy instills the principles of scalability in our trainees. Civil servants learn to design and implement digital solutions that can adapt and grow with evolving demands, ensuring sustained relevance and effectiveness.
No Programming Skills Required We democratize digital governance by equipping civil servants with the skills to build and manage digital systems—no coding required. This empowers those who understand procedures and citizens to lead public service transformation

Additional reading How we simplify government procedures