Learn how to design user-centric digital government systems
Our curriculum empowers civil servants to innovate by enabling them to design online systems that bring government services closer to citizens and businesses.
Prototype simple to complex systems in real time
During our system design workshops, we work together to create working prototypes that fastrack the implementation of interconnected digital government systems.
No programming skills required
Participants will use our no-code eRegistrations development platform to create their own single windows including forms, business rules, databases and APIs.
Our mission is to help governments cut waste, deliver better services and rebuild trust by training civil servants to design and run simple, efficient digital procedures.

Our curriculum includes

You will learn to

An introduction to modern digital government.
Hands-on workshops to design and prototype online services, and to create and maintain clear, well-designed government registries.
Ongoing support so you can train more staff in your own institution.
Simplify and digitize public procedures.
Design and build online services, including forms, workflows, databases, registries and connections to other systems.
Creating forms, bots, databases and APIs.
Test and improve a service.
Deploy and manage digital government systems.
Key principles of the DGA
User-Centric Design We train civil servants to put people first. Procedures must be simple and clear for citizens, not just convenient for administrations.
Ease of Use We help governments build systems that are easy to run and easy to use. Technology should save time — not waste it.
Scalability Good solutions must last. We teach how to design procedures that can grow and adjust as needs change.
Accessible Tools We give civil servants practical skills to build and run digital services themselves, without relying on costly external experts.

Additional reading How we simplify government procedures